Implementation & onboarding
From the demo to daily practice.
We don't hand over an account and leave. We work with your clinic step by step, from understanding your workflow through to your team being ready for daily use.
The journey, in five steps
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A tailored demo
We start with a 30-minute demo delivered by a team that understands psychiatry, showing the platform in the context of your clinic rather than as a generic tour.
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Understanding your workflow
We go through your clinic's workflows with you — the roles, and who needs to see what — before any setup begins.
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Setup and configuration
We prepare your clinic's account: roles, permissions, and clinic settings, so each staff member sees only what their work requires.
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Training your team
We handle training with you, until clinicians and administrators can use the platform confidently in their daily work.
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Go live, with support
We stay with you after launch. The partnership runs from setup and training through to daily operation — it doesn't end when the account is handed over.
Who handles what
What we handle
- Showing the platform in the context of your clinic
- Account setup and configuration of roles and permissions
- Training your team for daily use
- Support after go-live
What the clinic handles
- Verifying staff professional licences and their entitlement to view clinical content
- Obtaining the patient consents required by law
- Granting permissions by role and need, and revoking them as soon as an employment relationship ends
- The accuracy of data entered into the platform
How long setup takes
It depends on the size of the clinic and the number of clinicians. We handle setup and training with you, and discuss the timeline during the demo.
Questions about setup
How long does clinic setup take?
It depends on the size of the clinic and the number of clinicians. We handle setup and training with you, and discuss the timeline during the demo.
How do we get started?
Start with a tailored demo. We learn how your clinic works, then show how DHAT fits into your current workflow.
Book your demo
See DHAT working in the context of your clinic.
In a short session we learn how your clinic works, then show the parts most relevant to your team.
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A demo tailored to your clinic
Not a generic feature tour.
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30 minutes with the DHAT team
For the product, and your operational and technical questions.
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No commitment
The point is to find out whether DHAT suits your clinic.
We reply within one business day.